Isabel Mena, founder of Unlocking Digital Marketing Lab ("Company," "we," "us," or "our"), respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at unlockingdigitalmarketinglab.com (the "Website") or purchase any of our programs, services, or digital products. It applies to information collected on the Website and through any email, form, or electronic communication between you and the Company.

Please read this Privacy Policy carefully. By using the Website, you agree to the practices described here. If you do not agree, please do not access or use the Website.

1. Who We Are

Unlocking Digital Marketing Lab is a one-person coaching and consulting business founded by Isabel Mena, based in Coral Springs, Florida, USA. We help established female founders in health, wellness, and professional services build strong brands, clarify their messaging, and create scalable digital offers.

Our website is hosted on Systeme.io. Our programs and services include Clarity Sprint, Unlocking You, and one-on-one consulting.

For any privacy-related questions, please contact us at:

isabel@unlockingdigitalmarketinglab.com

2. Children Under the Age of 13

Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we may have any information from or about a child under 13, please contact us immediately at isabel@unlockingdigitalmarketinglab.com and we will delete that information promptly.

3. Information We Collect

A. Information You Provide Directly

We collect information you voluntarily provide when you:

•        Fill out a form on our Website (contact form, opt-in form, or application);

•        Purchase a program or service;

•        Register for a webinar, workshop, or free training;

•        Download a free resource or lead magnet;

•        Subscribe to our email list;

•        Send us an email or message;

•        Complete a survey or questionnaire.

This information may include your name, email address, phone number, business name, and any other details you choose to share.

B. Information Collected Automatically

When you visit the Website, we automatically collect certain technical information using cookies, server logs, and similar technologies. This may include:

•        Your IP address and general geographic location;

•        Browser type and operating system;

•        Pages visited, time spent on pages, and referring URLs;

•        Device type and screen resolution.

This data is used for analytics and Website improvement purposes and is not used to personally identify you unless combined with information you have provided voluntarily. We use Google Analytics to help us understand Website traffic and usage patterns.

4. Cookies and Tracking Technologies

Our Website uses cookies — small text files stored on your device — to improve your browsing experience and analyze how the Website is used. We also use social media pixels (including the Meta/Facebook Pixel), which allow social media platforms to serve relevant advertising to visitors of our Website.

You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of the Website. Our use of pixels is conducted in compliance with the policies of each respective platform.

Third-party tools and platforms (such as Google Analytics, Meta, and Systeme.io) may also set their own cookies when you interact with our Website. We do not control how these third parties use the data they collect. For more information, please refer to their respective privacy policies.

5. How We Use Your Information

We use the information we collect to:

•        Deliver the products, programs, and services you have purchased or enrolled in;

•        Respond to your inquiries and provide customer support;

•        Send you program updates, resources, and communications related to your purchase;

•        Send you our email newsletter and promotional content (where you have opted in);

•        Improve the Website and our service offerings;

•        Display personalized advertising on social media platforms;

•        Comply with legal obligations;

•        Enforce our Terms and Conditions and other agreements.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties. To opt out of text communications, reply STOP or UNSUBSCRIBE at any time.

6. Email Communications and Newsletter

We are committed to keeping your email address confidential. We do not sell, rent, or lease our email subscriber list to any third party.

If you are outside the European Union and opt in to receive free resources, register for programs or events, or make a purchase through our Website, you will be automatically subscribed to our email newsletter. You may unsubscribe at any time by clicking the unsubscribe link at the bottom of any email, or by contacting us at isabel@unlockingdigitalmarketinglab.com.

If you are located in the European Union, you will only be added to our newsletter if you have given us your explicit, affirmative consent to do so.

All marketing emails sent by the Company will clearly identify who the email is from and include easy instructions for opting out of future communications, in compliance with the CAN-SPAM Act.

7. Disclosure of Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

•        Service providers: We may share information with trusted third-party vendors who assist us in operating the Website and delivering our services (e.g., email marketing platforms, payment processors, website hosting via Systeme.io). These parties are contractually obligated to keep your data confidential and use it only as directed by us.

•        Legal obligations: We may disclose your information when required by law, court order, or government authority, or when we believe disclosure is necessary to protect our legal rights.

•        Business transfers: In the event of a merger, sale, or transfer of business assets, your information may be transferred as part of that transaction.

•        Enforcement: We may share information with attorneys or collection agencies when necessary to enforce our Terms and Conditions or other agreements.

8. Third-Party Platforms and Links

Our Website may contain links to third-party websites, platforms, or tools (such as Instagram, LinkedIn, Stan.store, or payment processors). These third parties have their own privacy policies, and we are not responsible for their data practices. Clicking on third-party links is at your own risk.

Our programs may be delivered through or linked to third-party platforms. Please review the privacy policies of any platform you use to access our content.

9. Data Security

We take reasonable precautions to protect your personal information using commercially reasonable security methods and working only with reputable third-party vendors. Our Website uses SSL (Secure Sockets Layer) encryption for secure data transmission.

However, no method of internet transmission or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. We strongly recommend that you do not share sensitive personal or financial information via email.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it.

You may request deletion of your personal information at any time by contacting us at isabel@unlockingdigitalmarketinglab.com. We will honor deletion requests to the extent permitted by law.

11. Your Rights and Choices

Depending on where you are located, you may have certain rights with respect to your personal information:

All Users

•        Opt out of marketing emails at any time via the unsubscribe link;

•        Request access to the personal information we hold about you;

•        Request correction of inaccurate data;

•        Request deletion of your personal information.

California Residents (CCPA)

If you are a California resident, you have the right to know what personal information we collect, request deletion of your personal information, and opt out of the sale of your personal information. We do not sell personal information. To exercise your rights, contact us at isabel@unlockingdigitalmarketinglab.com.

European Union Residents (GDPR)

If you are located in the European Union, you have the following rights under the General Data Protection Regulation (GDPR):

•        The right to access your personal data;

•        The right to rectify inaccurate or incomplete data;

•        The right to erasure (the 'right to be forgotten');

•        The right to restrict processing of your data;

•        The right to data portability;

•        The right to object to processing;

•        The right to withdraw consent at any time, without affecting the lawfulness of processing prior to withdrawal;

•        The right to lodge a complaint with a supervisory authority in your country.

We will retain your data until: (a) you ask us to delete it; (b) we cease using our current data infrastructure; or (c) the cost of retaining the data outweighs its value to us. We collect only the information reasonably required to fulfill your request or enter into a contract with you.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this page and, where appropriate, by sending you an email notification.

Your continued use of the Website after any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please reach out:

Unlocking Digital Marketing Lab

Isabel Mena, Founder

Website: unlockingdigitalmarketinglab.com

Email: isabel@unlockingdigitalmarketinglab.com

Location: Coral Springs, Florida, USA

© 2026 Unlocking Digital Marketing Lab. All rights reserved.